Free replacements on battery and motor and support for 1 year.

Shipping Time

Next Day Delivery

Order by 3pm and we’ll ship your items the same day ,  so they’re with you on the next working day.

Please note: Next day delivery takes place on the next working day. Weekends and Bank Holidays are not counted as working days. This means that orders placed before 12pm on Friday will be delivered on Monday, or Tuesday if the weekend includes a Bank Holiday.


Bikes are excluded from next day delivery to allow for assembly and quality checking by our team of professional bike builders.

The following regions are excluded from next day delivery.

  • Scotland
  • Northern Ireland
  • Jersey
  • Guernsey
  • Isle of Man
  • Isle of Scilly

              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...